Effective Date: 18-01-2025
RACEWIN MART Pvt.Ltd ("Company," "we," "us," or "our") is committed to safeguarding the privacy of our Sellers and Affiliates ("you" or "Users"). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use our platform ("Platform").
By registering as a Seller or Affiliate, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Platform.
1. Information We Collect
1.1 Information You Provide to Us
● Account Information: Name, email address, phone number, billing address, payment details, and any other information you provide during registration.
● Business Information (Sellers): Business name, GSTIN, product categories, and inventory details.
● Identity Verification: Documents like government-issued IDs for compliance purposes.
● Marketing Preferences: Your preferences for receiving promotional communications.
1.2 Information We Collect Automatically
● Device Information: IP address, browser type, operating system, and device identifiers.
● Usage Data: Log files, cookies, and browsing behavior on our Platform.
● Performance Metrics: For Sellers: product views, sales data, and customer interactions. For Affiliates: clicks, conversions, and referrals generated.
1.3 Information from Third Parties
● Payment processors, analytics tools, or other third-party integrations may provide information related to transactions or your use of their services.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Platform Operation
● To process your account registration, verify your identity, and provide Platform features tailored for Sellers and Affiliates.
2.2 Transaction Management
● To facilitate order processing for Sellers and track referral commissions for Affiliates.
2.3 Payment Processing
● To calculate and disburse earnings, process refunds, and address chargebacks.
2.4 Analytics and Reporting
● To provide Sellers with sales performance insights and Affiliates with referral metrics.
2.5 Communication
● To send transactional emails, account updates, and promotional materials (subject to your preferences).
2.6 Legal Compliance
● To comply with applicable laws, including tax obligations and anti-fraud regulations.
3. Sharing of Information
We may share your information in the following scenarios:
3.1 With Service Providers
● Third-party vendors that assist with payment processing, analytics, customer support, or compliance requirements.
3.2 Between Sellers and Affiliates
● Referral tracking may involve sharing limited data between Sellers and Affiliates, such as transaction amounts tied to a referral.
3.3 As Required by Law
● When disclosure is necessary to comply with legal obligations, enforce our terms, or protect our rights.
3.4 With Consent
● When you provide explicit consent for specific data-sharing purposes.
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
● Cookies are small text files stored on your device to enhance your experience and analyze usage.
4.2 How We Use Cookies
● Essential Cookies: Required for Platform functionality.
● Analytics Cookies: To understand user behavior and improve the Platform.
● Advertising Cookies: To deliver targeted marketing campaigns.
4.3 Managing Cookies
● You can manage or disable cookies through your browser settings. Note that disabling
cookies may affect the functionality of the platform. This feature is activated only after prior approval.
5. Your Data Protection Rights
You have the following rights regarding your personal data:
5.1 Right to Access
● Request a copy of the personal data we hold about you.
5.2 Right to Rectification
● Correct inaccurate or incomplete information.
5.3 Right to Erasure
● Request the deletion of your personal data, subject to legal obligations.
5.4 Right to Restrict Processing
● Limit how we process your data in certain circumstances.
5.5 Right to Data Portability
● Receive your data in a structured, machine-readable format.
5.6 Right to Object
● Opt out of certain types of processing, such as direct marketing.
5.7 Right to Withdraw Consent
● Revoke your consent for data processing at any time.
To exercise these rights, contact us at [support@racewinmart.com].
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once data is no longer needed, it will be securely deleted or anonymized.
7. Data Security
We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse, including:
● Encryption of sensitive data.
● Regular security audits and vulnerability assessments.
● Access controls to restrict unauthorized access.
Despite these measures, no system can be entirely secure. You are responsible for safeguarding your account credentials.
8. International Data Transfers
If you are located outside the region where the Platform operates, your data may be transferred to and processed in a different region with data protection laws that may vary. By using the Platform, you consent to such transfers.
9. Children’s Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted with a revised "Effective Date." Continued use of the Platform constitutes acceptance of the updated terms.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
RACEWIN MART Pvt.Ltd
Email: support@racewin.in
Phone: +91 8688828125
Address: 81/2 RT SR Nagar Hyderabad Hyd Telangana India 500038